Condition:New
Model Number:DS12C887
about us
We sell brand new products directly from the factory.
If you have any questions, please contact us via "TradeManager" or "Offer Message". We will get back to you within 1 working day or less. Please include your order number in all communications.
shipment
When placing an order, please choose a shipping method and pay for the order including shipping. After the payment is completed, we will ship the item within 7 days.
We only ship to the order address. Before making a payment, please make sure your address is correct.
We do not ship on weekends or public holidays.
Due to the difference in customs clearance time in various countries/regions, we do not guarantee the delivery time of all international goods, which may affect the speed of your product inspection.
Please note that the buyer must be responsible for all other customs fees, brokerage fees, duties and taxes imported into your country. These additional fees may be charged upon delivery. For rejected goods, we will not refund the freight. Shipping costs do not include any import taxes, and the buyer is responsible for customs duties.
Return
We do our best to serve our customers.
If you return the product within 15 days after receiving it for any reason, we will refund your payment. However, the buyer should ensure that the returned items remain in their original condition. If the item is damaged or lost when returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistics company to compensate for the damage or loss.
The buyer will be responsible for the shipping cost of the returned item.
Warranty and maintenance
We provide 1 month free replacement. Buyers can request replacement within 15 days after receiving the product. The buyer shall return the product to us in the original condition and bear the transportation cost of the returned product.
We also provide 12 months of free maintenance. The buyer shall return the product to us in the original condition and bear the transportation cost of the returned product. If any parts need to be replaced, the buyer shall also pay for the parts to be replaced.
Before returning the goods, please confirm the return address and logistics method with us. After handing the item to the logistics company, please send us the tracking number. After receiving the item, we will repair or replace it as soon as possible.
Feedback
Your satisfaction and positive feedback are very important to us. If you are satisfied with our projects and services, please leave positive feedback and add 5 stars.
If you have any questions about our projects or services, please contact us before leaving negative feedback. We will try our best to solve any problems and provide you with the best customer service.
Q1: What Is Your Product Warranty?
A: We Guarantee Our Product Is Fit For Its Normal User Purposes And Is Free From Defects In Materials Or Workmanship.
Q2: What Is Your Company Policy On Defective Goods?
A: Our Company Keep Items Quality For A Long Time. If There Are Any Defective Goods Due To
Production Defects Or Transportation Problem, Please Contact Us. Our Customer Service Team Will Provide Immediate Response To
Complaints. We Will Try Our Best To Give You A Good Resolve Way.
Q3: What Is Your MOQ (minimum Order Quantity)?
A: Generally Our Moq Is No Limited. Please Have More Discussion With Us If Your Combination Of Models Is Complicated.
Q4:how About Getting Samples From You?
A: We Will Send You The Samples After We Receive The Payment For Samples. The Buyer Shall Afford The Shipping Cost. Please Have A
Confirm With Us Which Shipping Way Do You Want.
Q5:about The Shipment: What Type Of Shipment Will You Use?
A: We Usually Ship The Products By Express(delivery It To Your Door) Or By Air Freight To Your Nearest Airport, Shipping Days:3-7
Working Days Depend On Destination;if The Order Quantity Is Large, We May Ship By Sea Container And The Best Ship Way Is By Sea,
Shipping Days: Over 20 Working Days Depend On Destination Port.
Q6:what Packing Do You Use?
A: Neutral Package With Airbag Or Customized Package.
Q7:how Much Are The Shipping Cost?
A:shipping Cost Is Charged By The Package's Weight And Related To The Shipping Methods You Choose And Your Destination.
Q8:how To Order?
Step1.Click (Add to Cart) Buy Directly On The Product Page, Or Add To Shopping Cart And Settle Together, Pay With Paypal,
Need your information, such as full name,country, city, detail address, post code, tax number ...
Step2. We Will Delivery by EMS POST, FedEx or DHL Within
3-5 Working Days After Payment Confirmed.
Setp3. Confirm Us Receipt of Products.